Monday, 1 July 2013

Social Media - What we do

We've been asked a lot recently just what is it we do for our Social Media clients. So here it is..


  • We carry out a full review of a client's existing social media and web activity.
  • We ask lots of questions about their business.Its important we 'get' their vision and mission to be able to understand just where they need to be on social media and what their market is.
  • We would seek to understand where and how the client feels they should be using social media.Contrary to popular belief,its not for everyone!
  • We'd want to talk about possible budgets. Its important to us to know how much they think it might cost to have a social media presence managed for them.
  • Following this, we'd make a series of recommendations based upon our analysis of their needs. Some social media channels are a 'must have' for most clients. Others are more sector-specialist. Others are more related to the demographic of their potential markets/clients. For example, Pinterest has 65% of its hits coming from young women, whereas Google+ is more male oriented.
  • We'd then offer a setup package which would include social media integration with their website, setting up of a blog and other social media platforms as necessary.
  • A monthly management contract sets out the level of activity we'd undertake, as a minimum. For example,number of daily tweets, facebook posts etc. This is always flexible to suit changing business needs. We'll do the work and then talk with you later!
  • We provide a detailed monthly report including web analytics and social media activity so that you can see where your traffic is coming from and how your social media presence is growing and effective. After all, you need to know what the return on your investment is.

And there it is....in a nutshell.

Nomsindo - We Create Conversations. 

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